SPECIAL GENERAL MEETINGS (SGMs)
What is a special general meeting, and how does it differ from an AGM or a committee meeting? There are three main types of meetings for...
top of page
MELB OC
OWNERS CORPORATION MANAGERS
We create communities.
I’m an owner in a precinct with a different owners corporation manager. Can we switch to Melb OC?
Should your owners corporation committee decide not to renew the current OC Manager contract, get in touch with us and we can help you out. We will quote service levels, improvements, and price, and are more than happy to submit (in person) to the committee. Should we be appointed, we ensure a smooth transition from your current OC manager to Melb OC.
I have more questions about owners corporations. Can you help me out?
Yes we can. Click here to see a full list of articles about issues directly affecting owners corporations. If you can't find what you are looking for, click here to send us an email with your owners corporation query, and we’ll be in touch as soon as we can.
ABOUT US
Melb OC are the best proactive owners corporation managers. Whether it's about addressing combustible cladding, investigating and solving water ingress issues, or presenting committees with COVID-19 solutions for their precincts, Melb OC are the experts.
We know that communication is the key to a successful owners corporation management business. Through a combination of frequent site visits, regular correspondence to all owners, and constant consultation with the committee regarding all financial matters, Melb OC is an integral part of your community.
We are innovative as we assist communities to create owners corporation(oc) solutions, which allows us to deliver benchmarks in service and success.
We listen. Regardless of whether you're an owner, a committee member, or a developer, we are keen to hear your vision for your community. Our job as your best OC manager Company is to make that dream a reality.
"I can confidently state that Melb OC have far and away proven to be the most accommodating, proactive owners corporation managers, offering well informed advice in resolving issues and obviously have a most proficient team of consultants / contractors on which to call.
Secretary - Southside Gardens
FULL A-Z SERVICE
Our team will provide a full service to you you, regardless of your scope. We specialise in design consultation a settlement strategy for developers, while for established committees we can run an audit of all your current service providers. Whatever your requirements, we can save you money.
RELIABLE
We are easy to contact. We aim to reply to all emails and requests within 24 hours, and will come on site promptly to view any concerns you have. We attend all owners corporation committee meetings and subsequently provide professionally written minutes promptly for your review.
CLOUD-BASED
EXPERT ADVICE
Our state-of-the-art software allows us to keep in touch with all residents via our online portals, each individually crafted according to the directions of the relevant committees. We are able to owners' accounts, supervise maintenance, and more. Call us to bring your community to the 21st century.
We're here to help. Whether it's a full design consultation service to developers to ensure a site is run as efficiently as possible, or any tailor-made solutions presented to an owners corporation committees to solve any issues you may be facing, MELB OC is a brand that you can trust for a modern owners corporation.
PORTFOLIO
Maintaining and running large scale residential and commercial spaces is the core of our business at Melb OC. With over 2000 lots under management, we are perfectly equipped to handle developments of any size and complexity. And even though these precincts are big, all our owners and committee members receive one-on-one personal service, all year round.
Our diverse team will manage insurance, meetings, maintenance, and accounting, as per your requirements. Contact us now for a free quote for your community.
"We manage big buildings, 7 days a week, 365 days a year. It's that simple."
Zac Courtney - Senior Owners Corporation Manager Melbourne
PORTFOLIO
OUR TEAM
The staff at Melb OC have over 80 years of combined experience working in the owners corporation and real estate industry. Our expertise ensures that your community is the best it can be, and there's no problem that we can't find a solution for.
Whether you require expert planning advice, up-to-date accounts information backed up by two in-house qualified chartered accountants, or even day-to-day management updates from your owners corporation manager, we have you covered. Trust the Melb OC team to give you the best professional advice, with a personal touch.
"There are some owners corporation management companies where it seems like you have a new manager every other day, and it becomes impossible to have any continuity over the long-term. Not so the case with MELB OC. As the director and owner of the business, I like to have a level of involvement with every precinct that we manage, and you can be sure that I'm not going anywhere; I'm in it for the long haul. This is backed up by the fact that I've been working in the owners corporation and real estate business for 25 years, so you can be sure that your property is in safe hands."
Simon Saint-John - Director
Lorna Lei
Senior Owners
Corporation Accountant
Zac Courtney
Senior Owners
Corporation Manager
Damien Su
Owners Corporation Accountant
James Griffith
Owners Corporation Manager
Makenzie Erikson
Owners Corporation Administration Assistant
TEAM
OUR SERVICES
Melb OC provides a full scope of services, depending on your individual requirements. Unlike some other owners corporation management companies, we avoid the 'one size fits all' way of thinking. Instead, we look into every detail of your precinct and propose tailor made solutions for you.
Click on the button below that best applies to you, to see our full scope of services.
"Simon and his team have come in as a 'breath of fresh air' and tackled some long term disputes and challenges. An insurance claim with over five years of history was successfully resolved inside three months! This proactive approach has ensured that our community feels comfortable, secure and reassured that the day-to-day management of our large and incredibly complex building is in safe hands."
Tony Cakmar - Clarion Suites Gateway
OUR SERVICES
MELB OC FAQs
How do I get a new key?
We can provide one to you - click here for more information.
I have a maintenance issue - how do I report it?
Click here to lodge a (non-emergency) maintenance issue.
You can expect a response within 1 business day.
Can I call Melb OC out of business hours?
Click here for a list of after-hours emergency numbers.
Can you prepare owners corporation certificates for me?
Ask your solicitor to get in touch with us - we'll sort it from there.
How often does Melb OC visit our precinct?
If we are your manager, you can expect to see us on site at least
once a month, to review maintenance issues, ensure that the
owners corporation rules are being followed, and stay up-to-date with the community.
Does Melb OC give independent quotes for facility management and maintenance?
Melb OC is not affiliated with any other firms, which means that you have full transparency when reviewing quotes. You can be sure that when obtaining services from 3rd parties, Melb OC has no hidden agenda, no payoffs from any other companies, and no conflict of interest.
I’m an owner in a precinct with a different owners corporation manager. Can we change our owners corporation managers to Melb OC?
Should your owners corporation committee decide not to renew the current OC Manager contract, get in touch with us and we can help you out. We will quote service levels, improvements, and price, and are more than happy to submit (in person) to the committee. Should we be appointed, we ensure a smooth transition from your current OC manager to Melb OC.
I have more questions about owners corporations. Can you help me out?
Yes we can. Click here to see a full list of articles about issues directly affecting owners corporations. If you can't find what you are looking for, click here to send us an email with your owners corporation query, and we’ll be in touch as soon as we can.
QUALITY ASSURANCE
MELB OC is proud to be a member of a number of organisations in Victoria to ensure that we provide the professional advice and offer the best service, every time.
Melb OC scored 97% for customer satisfaction in the 2023 Australian Achiever Awards. The Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business's own customers.
"Please pass on our thanks to all your team and people concerned in managing the complex... We can certainly appreciate the background work (and patience!) required to keep such a large complex tracking cohesively."
Chris Menage - Owner
Melb OC has been officially certified as a Stata Management Practice Standard firm (SMPS). We are proud to be the second ever owners corporation management firm to be SMPS certified within Victoria, and one of only twelve firms across Australia to be certified.
The Strata Management Practice Standard recognises that Melb OC has strongly documented internal processes that allow us to increase in operation, customer satisfaction, productivity, and consistency in delivering services to our clients.
CONTACT US
GET IN TOUCH WITH MELB OC
CALL US OR
EMAIL US
Tel: +61 3 9108 3910
E-Mail: admin@melboc.com.au
STANDARD OPENING HOURS
Mon - Fri: 9am - 5pm
Closed Weekends
AFTER HOURS SERVICE
For after hours service,
Melb OC proudly supports Disability Sport & Recreation.
bottom of page